At TaqdirMart (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information when you use our website www.taqdirmart.com and related services. By accessing or using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
This includes information that identifies you directly or indirectly when you:

• Register an account

• Place an order

• Subscribe to newsletters

• Contact customer support

Common personal information includes:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Payment details (only processed through secure gateways; we DO NOT store full card details)

b. Non-Personal Information
Information collected automatically when you visit our site:

• Device type

• IP address

• Browser type and settings

• Pages viewed, clicks, and navigation patterns

• Cookies and analytics data for service improvement

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates (email/SMS)

• Improve website functionality and user experience

• Send promotional offers (only with consent)

• Prevent fraud and ensure secure online transactions

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3. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

• Keep you logged in

• Remember your preferences

• Analyze site usage for performance improvements

You can disable cookies in your browser settings, but doing so may affect certain site features.

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4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties for their marketing purposes. Your data may be shared with:

• Delivery partners (for shipping purposes)

• Payment gateways (for processing transactions)

• Legal authorities, if required by Bangladesh laws

• Third-party services that assist in operations, under strict confidentiality

We may also share aggregated, non-identifiable data for analytical purposes.

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5. Data Security

We implement security measures such as:

• SSL encryption

• Secure servers and restricted access

• Industry-standard safeguards to protect your data

However, no electronic system is completely secure. You are also responsible for maintaining the confidentiality of your account credentials.

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6. Children’s Privacy

Our services are intended for users aged 13 and above. We do not intentionally collect personal information from children under 13. If we discover such data was collected, it will be promptly deleted.

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7. Your Rights

Users in Bangladesh may have the right to:

• Access the personal information we hold

• Request correction or deletion of their data

• Withdraw consent for marketing communications

To exercise these rights, contact us at support@taqdirmart.com (or use the contact form).

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8. Third-Party Sites

Our site may contain links to external websites (e.g., social media, partner portals). We are not responsible for the content or privacy practices of these external sites.

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9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new effective date. Continued use of our services after changes signifies acceptance of the revised policy.

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10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@taqdirmart.com
📍 Address: TaqdirMart Ltd., House -38, Road -3F, Sector-9, Uttara Dhaka-1200